Frequently Asked Questions
Everything you need to know about shopping with Allingtons
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and select your preferred refund method.
What payment methods do you accept?
Allingtons accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How can I ensure I am ordering the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for style-specific advice.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary by location and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
Are your materials sustainably sourced?
At Allingtons, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable wool, and we are working toward 100% sustainability by 2026.